COVID-19 Policy

Notice:

Due to the circumstances that the virus is causing globally, some of our suppliers are having production and/or shipping delays.  Some orders can take up to 30 days to be fulfilled.

Please refer to the below chart to understand which items these include:

Leggings

These are currently in high demand and they can take 5-7 business days to process before they are fulfilled and shipped. 

Jewelry

Our fine jewelry comes from external suppliers and it can take up to 30 business days to arrive.

Bags & Shoes

Some of our bags and shoes may take an extra 5-7 business days to process before they are fulfilled and shipped.

Sleepwear, Loungewear, Dresses, Blouses

Our sleepwear, dresses, blouses, and loungewear are processed and printed by a high-volume supplier.  Due to their current operating constraints, please expect a 3-4 week timeframe for delivery.  

 

Other Things to Note:

  • Remember that even if your item has shipped, local postal services, parcel services, and package shipping companies are experiencing delays from increased security and cleaning procedures due to COVID-19.

  • Please understand that though there are delays, all orders are still being produced, personalized, printed and shipped out.

  • Our Customer Satisfaction Guarantee still stands.  If for any reason you are unhappy with your product once it is received, please contact us using the form by clicking "Contact Us" at the top or bottom of the website.  We will do what is necessary to make it right.

  • At this time, we are not accepting returns due to the virus, but we will reprint your item if it is defective or unsatisfactory.